Customer Care from Finishing Touches

At Finishing Touches we understand the importance of customer satisfaction and overall happiness, our reputation depends on our customers. We dedicate a significant amount of resources into making your shopping experience with us as positive as possible. We have consistently high ratings for our customer care and are regularly complimented on the extra effort we put in to ensure customer satisfaction. Our business philosophy is happy customers equal a successful company.

Pre-Sales Service

We want you to be happy with your purchase and understand you may have questions and queries that you would like to be addressed before buying from us. We are here to answer any questions you may have. Please use our contact form or ring us by clicking here

After-Sales Service

We are keen to ensure that you never encounter any problems with your purchases and hope you have many happy years with the furniture you buy from Finishing Touches. If you do have any problems with your order, you can be assured that we will do everything to help resolve the problem and pledge to ensure your experience with Finishing Touches is pleasant, stress-free and enjoyable.

If you need any advice or would like to leave feedback, we would love to hear from you, please get in touch by Contacting Us.

 

Customer Testimonials from Finishing Touches

Below you will find a selection of comments regarding our helpful customer service team.

"Just a quick thank you for the fantastic customer service I have received from your company, I rang you to inquire about delivery time for wardrobes and the lady on the phone could not of been more helpful she really did go the extra mile to ensure we received them in time for Christmas (they arrived today) Thank you so much !"

- Paula, Lancashire

"Please be advised that I have received the replacement items undamaged and i'm very greatful and appreciative of the manner in which you handled the issue. I am very happy with the items I purchased from you and will certainly be ordering again." 

- Molly, Leeds

"Thank you so much for your excellent service… there's a vast difference between your service and that of some of your competitors!"

- James, Maidstone

"Many thanks for dealing with my Order. All very professional including your courier. Well done. (Great price too - I'll be back)"

- Gerry, Glasgow

"I just thought I would let you know that we have received the replacements which arrived well packaged and in perfect condition. Many thanks for your excellent customer service."

- Paul, Woking



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Testimonials

"Thank you so much for your excellent service… there's a vast difference between your service and that of some of your competitors!"
James, Maidstone

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